You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. NOTE: Backup any files that cannot be replaced. NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
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